Hi everyone, Sonia here,
I want to walk you through how DiscoverAble ensures that the accessibility information we provide is accurate, reliable, and tailored to your specific needs. If you’ve ever struggled to find accurate information about accessible accommodations, you know how exhausting the process can be—endless research, reading reviews, making phone calls, and crossing your fingers that it will all work out when you arrive.
For some, this can take months of preparation, and others simply return to familiar places because of the uncertainty. But at DiscoverAble, we aim to change that. Here’s how we do it:
1. We Visit Hotels Personally
When we say we ensure accessibility, we mean it—literally. We visit each accommodation ourselves, taking the time to inspect and measure everything that could impact your stay. From the width of doorways to the height of the bed, the layout of the bathroom, and the ease of navigating common areas like restaurants or the pool—everything is checked. We take detailed notes and pictures, so no detail is missed.
2. We Conduct Comprehensive Online Accessibility Assessments
While we aim to visit as many accommodations as possible, we also understand that you might want to travel to places we haven’t visited yet. To extend our reach globally, we’ve developed an online assessment process. We work closely with hotel managers and staff to gather detailed information on their accessible features. This includes collecting floor plans, virtual tours, and even real-time consultations to ensure that the information is accurate and up-to-date.
3. We Make It Easy to Understand
Our goal is to remove the guesswork. Once we’ve gathered all the necessary information, we visualize it in a way that’s simple and easy to scan. We know everyone’s needs are different, so we present the information clearly, whether you’re looking for roll-in showers, specific bed heights, or step-free access. This allows you to quickly see if the hotel fits your needs without spending hours piecing things together from different sources.
4. We Stay in Touch During Your Stay
And because we know things don’t always go according to plan, we don’t stop at just providing you with information. We’re available via phone during your trip to help solve any accessibility-related issues you may encounter. If something at the accommodation doesn’t meet expectations, we are here to step in and help resolve it, so you can focus on enjoying your trip without added stress.
At DiscoverAble, we’re dedicated to making your travel experience as seamless and enjoyable as possible. By doing the legwork for you—whether in person or remotely—we ensure you get the accessibility features you need, without the hassle. Follow us to stay updated on the new hotels we visit and, who knows, maybe I’ll be booking your next dream vacation!
See you in the next blog!
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